by Dave | Mar 2, 2011 | Computing
Calling a helpdesk feels like entering the tenth circle of hell and no one does it for fun. However what happens when you do can have a big impact on your opinion of the company, whether you remain as a customer and what you say to your friends and colleagues. Two...
by Dave | Dec 6, 2010 | Computing
Backups, we all know we should and many of us neglect them because it is too fiddly, too slow, too much trouble, whatever. One of the things that I love about OS X is Time Machine, Apple’s built-in proprietary backup software, because it runs in the background...